What Exactly Does A Virtual Assistant Do?

16th April 2021

What Exactly Does A Virtual Assistant Do?

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What exactly does a virtual assistant do? Put simply, a virtual assistant (VA) can offer support with pretty much everything an in-house assistant would, except for making the coffee! From general admin support to specialist support such as web design and coding, a virtual assistant can help you with a vast range of tasks and process in your business or personal life.

With remote working on the rise, the demand for online support is growing, and as such virtual assistants are becoming increasingly popular. Virtual assistants offer a convenient and flexible approach to outsourcing, and since many are small businesses and freelancers, business owners are able to hire assistants to support them with their business without the legal responsibilities of employing in-house staff.

A Virtual Assistant Can Help With Business And Personal Tasks

A virtual assistant will support a business (or individual) with a variety of jobs, and their services aren’t limited to just business tasks! It isn’t uncommon for virtual assistants to offer their services as a virtual family PA, managing the family calendar and organising trips, holidays, birthdays and children’s school dates. You can hire a VA to carry out research, either for your business or home-related projects, and an assistant can even act as your virtual secretary.

An assistant can do as much or as little as you like, and with an array of virtual assistants around the world offering a broad range of skillsets, you’re bound to find a great fit for you and your business.

What Skills Do Virtual Assistants Offer?

Some virtual assistants offer basic admin support whereas some choose to specialise in a particular skill. There are also virtual assistants who offer services such as marketing and business consulting, and some who will even run your business for you!

A virtual assistant can be hired when you require specialist support with a task or project that is beyond your skillset, or when you simply want to free up your time. A VA can help to take certain tasks off your plate so you can free up valuable time and focus on the areas of your business you do best.

How Do Virtual Assistants Work?

Virtual assistants work online, either from home or remotely. Some may choose to only work from their home office, some will travel with their work, and others will travel to see clients face-to-face. A VA communicates with their clients by phone, email, WhatsApp, Zoom, Skype, and the alike. There are no set rules for how a virtual assistant should work, it is entirely between the virtual assistant and theiir clients to establish how their wish to work and communicate with eachother.

With remote working becoming a popular solution for businesses all around the world, virtual assistants are quickly becoming high in demand.

How Can Virtual Assistants Support Businesses?

Business owners often focus on being as efficient and productive as possible. But no matter how efficient you are, it’s unlikely that you are great at every aspect of your business. In fact, you shouldn’t have to be! Entrepreneurs wear many hats, but that doesn’t mean you should be doing absolutely everything. Your business should ideally be able to function without you, and so with the right systems in place you can take a step back and choose to focus your time and energy where it’s most needed. By outsourcing certain tasks and processes to virtual assistants, you are no longer wearing as many hats and can focus on moving your business forward. Add to this the flexibility and affordability of a virtual assistant, and outsourcing becomes an obvious next step for many businesses, personal brands and entrepreneurs.

Summary

Virtual assistants are experts in either one particular field or a variety of areas, who assist businesses in completing tasks and projects for them. Such tasks and projects can be ad hoc, on-demand or ongoing. There are VA’s offering a variety of skills including creative (writers, photographers), business development (salespersons, public relations), accounting (bills & invoices), systems administrator (technical support) and more. A virtual assistant can be your own personal assistant or a professional specialising in one specific area, but they are also times when they are utilised by businesses to help with ad hoc and administrative tasks such as scheduling appointments or answering customer service calls.

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